This arrived broken a week and a half late on Dec 23rd. The music would only play if it was tipped forward so that all of the drawers fall out. It has a yellowish tint and the drawers were really loose. When I contacted Home Storage Warehouse they would only replace the item, they wanted me to pay all shipping costs if I returned it. Why should I have to pay to return a defective product? It doesn't say this anywhere on the web-site. Also may charge a 25% re-stocking fee. I didn't want to replace it because it was defective, poor quality, and I had to run out and buy my daughter something else for Christmas since it arrived broken. Dennis at Home Storage Warehouse was very rude and unwilling to help.Get more detail about The Kaitlyn Musical Jewelry Box - by Mele - 0078811 (Pearl White) (9.5"H x 9.25"W x 6.5"D).
Friday, June 11, 2010
Cheapest The Kaitlyn Musical Jewelry Box - by Mele - 0078811 (Pearl White) (9.5"H x 9.25"W x 6.5"D)
This arrived broken a week and a half late on Dec 23rd. The music would only play if it was tipped forward so that all of the drawers fall out. It has a yellowish tint and the drawers were really loose. When I contacted Home Storage Warehouse they would only replace the item, they wanted me to pay all shipping costs if I returned it. Why should I have to pay to return a defective product? It doesn't say this anywhere on the web-site. Also may charge a 25% re-stocking fee. I didn't want to replace it because it was defective, poor quality, and I had to run out and buy my daughter something else for Christmas since it arrived broken. Dennis at Home Storage Warehouse was very rude and unwilling to help.Get more detail about The Kaitlyn Musical Jewelry Box - by Mele - 0078811 (Pearl White) (9.5"H x 9.25"W x 6.5"D).
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